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a{padding:10px;color:var(--cs-primary);background:var(--cs-info);border-radius:var(--cs-radius-pill);font-size:13px;font-weight:700;text-align:center;text-decoration:none}.chatMessages{flex:1;padding:16px;overflow-y:auto;background:var(--cs-subtle)}.chatWelcome{margin-bottom:16px;display:flex;align-items:flex-start;gap:10px}.chatMessageAvatar{width:34px;height:34px;font-size:11px}.chatWelcome>div:last-child{max-width:78%}.chatBubble p,.chatWelcome p{margin:5px 0;padding:12px 14px;background:#fff;border:1px solid var(--cs-divider);border-radius:4px var(--cs-radius-md) var(--cs-radius-md) var(--cs-radius-md)}.chatBubble{max-width:82%;margin:12px 0}.chatBubble.customer{margin-left:auto;text-align:right}.chatBubble.customer p{color:#fff;background:var(--cs-primary);border-color:var(--cs-primary);border-radius:var(--cs-radius-md) 4px var(--cs-radius-md) var(--cs-radius-md);text-align:left}.chatBubble small,.chatBubble 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var(--cs-divider)}.chatFileInput{display:none}.chatAttach,.chatSend{width:40px;height:40px;padding:0;color:var(--cs-primary);background:var(--cs-info);border:0;border-radius:50%}.chatSend{width:44px;color:#fff;background:var(--cs-primary)}.chatComposer textarea{min-height:42px;max-height:100px;padding:9px 12px}.chatPendingAttachments{grid-column:1/-1;display:grid;gap:6px}.chatPendingAttachment{padding:8px;display:flex;align-items:center;gap:8px;background:var(--cs-subtle);border-radius:var(--cs-radius-sm)}.chatPendingAttachment img{width:40px;height:40px;object-fit:cover;border-radius:var(--cs-radius-xs)}.chatPendingFileName{min-width:0;display:grid;margin-right:auto}.chatPendingFileName b{overflow:hidden;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.chatPendingFileName small{color:var(--cs-muted)}.chatPendingAttachment 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var(--cs-divider)}.queueHead{padding:18px;display:flex;justify-content:space-between;border-bottom:1px solid var(--cs-divider)}.queueHead span{color:var(--cs-muted)}.queueFilters{padding:10px;display:flex;gap:6px;overflow-x:auto;border-bottom:1px solid var(--cs-divider)}.queueFilters button{flex:0 0 auto;padding:6px 10px;color:var(--cs-muted);background:#fff;border:1px solid var(--cs-divider);border-radius:var(--cs-radius-pill);font-size:11px}.queueFilters button.active{color:#fff;background:var(--cs-primary);border-color:var(--cs-primary)}.queueItem{position:relative;width:100%;padding:16px;display:grid;gap:5px;color:var(--cs-ink);background:#fff;border:0;border-bottom:1px solid var(--cs-divider);text-align:left}.queueItem.selected,.queueItem:hover{background:var(--cs-info)}.queueItem.selected{box-shadow:inset 3px 0 var(--cs-primary)}.queueItem>div{display:flex;justify-content:space-between}.queueItem p,.queueItem 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